
Frequently asked questions
- 01
Mobile acupuncture involves a licensed acupuncturist traveling to your location to provide treatment. This allows for acupuncture sessions in the comfort of your home or other preferred settings.
- 02
After booking an appointment, the acupuncturist will arrange a suitable time for a visit. All necessary equipment will be brought and set up in the designated space for a full acupuncture session.
- 03
Services are primarily available in and around Scottsdale, Paradise Valley, Arcadia, Central Phoenix and Tempe. For locations beyond these areas, additional travel fees may apply.
- 04
A clean, quiet space is required for the setup. Please wear loose, comfortable clothing and ensure there is a place to lie down, such as a bed or massage table. If you would like the acupuncturist to bring a massage table, please notify in advance. A small carrying fee of $10 will be added to the treatment.
- 05
If you have a treatment table at home, ideally one with a comfortable height that allows access from all sides, that’s perfect. A firm bed at a good working height can also work well for many treatments.
If such a setup isn't available, please request the acupuncturist to bring a treatment table. A small $10 setup fee will apply.
- 06
The initial acupuncture session may take up to 90 minutes, as it includes a detailed case intake and assessment. Subsequent sessions typically last around 60 minutes.
- 07
In addition to traditional acupuncture, we offer other TCM modalities such as cupping therapy, Gua Sha, and Tuina. These therapies may be included in your session at no additional cost if the practitioner determines they are clinically appropriate and fit within the standard 60-minute follow-up treatment time. However, if specific therapies are requested that extend the treatment time beyond 60 minutes, an additional fee may apply.
- 08
At this time, our practice operates on a cash-based model and we do not accept insurance. All services are self-pay. Please note that we are not responsible for any insurance-related reimbursement or coverage decisions.
- 09
A sense of relaxation and well-being may be experienced. Some individuals might feel a bit tired, which is normal. Drinking plenty of water and resting can enhance the benefits of the treatment.
- 10
Appointments can be booked through our website or by contacting us directly via phone, text, or email. If the acupuncturist is in session and unable to answer your call, you will be contacted as soon as possible.
When booking through the website, you’ll be directed to our secure electronic health records (EHR) system. There, you can create your account, schedule your first appointment, and gain access to your personal patient portal for future visits.
- 11
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client. Cancellations made with less than 24 hours’ notice may incur a $50 fee.
- 12
Acupuncture is generally safe, but certain health conditions may require special consideration. Inform the acupuncturist of any medical conditions or concerns during the booking process to ensure appropriate treatment.